You never know what you will encounter as a dispatcher.
A dispatcher is responsible for the communication of time-sensitive information and messages. Without the dispatcher, many urgent calls could not be processed quickly enough for emergency response units to respond to the problems. The job requires sporadic work hours, stressful situations and a constant flow of incoming and outgoing calls. If you are the type to thrive under these conditions, this may be the job for you.
Instructions
1. Meet all the necessary requirements of becoming a dispatcher. The requirements differ depending on the type of dispatcher position. Experience with other aspects of emergency response, customer service and law enforcement are helpful fields of work.
2. Learn to get your point across quickly and effectively. Since dispatchers are a major link in the communication process during an emergency, communicating vital information fast is important.
3. Learn to type quickly and accurately. Depending on the dispatcher position, you may be asked to electronically record a lot of information in a short amount of time.
4. Apply for a dispatcher position at a location requiring the services of a dispatcher. Prepare a resume with relevant work experience, education and references. A completed application and questionnaire as well as an interview process is required.
5. Complete a background check. Certain positions require different types of background checks with the most common being criminal background checks, drug testing and personality profile tests.
6. Participate and complete training sessions once you get hired. Dispatchers must learn the procedures of communicating within the department.
Tags: dispatcher position, background checks, emergency response